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What is Tumar?
Tumar is a triangular-shaped amulet made of leather or felt, believed to protect the owner and bring blessings. Our dream is that the traditional art created by the ancient nomads lived and prospered. By following our dream we place human energy and love in every product so that it may serve as tumar for everyone.

Tumar Art Group was created by three women who started their first handicrafts with 3 kg of wool and a dream to infuse traditional products in the new forms. The first products, from this wool were successfully sold. Subsequently, the initiative group set the light for the foundation of what is today known as Tumar Art Group.
How many people are behind the company?
As of today, Tumar Art Group employs around 200 staff members.
What exhibitions we participated in?
Since the establishment our products have been exhibited in numerous EXPOs, including Lisbon, Portugal (1998), Hanover, Germany (2000) and Nagoya, Japan (2005), Import Shop Berlin, Germany (since 2001), Du Und Deine Welt in Hamburg, Germany (2006), L'Artigiano in fiera in Milan, Italy (2007), NY NOW in New York, United States (2015), Hands On Design in Milan (2015), Ambiente Messe Frankfurt (since 2015), MosShoes, Moscow, Russia (since 2018), Gallery Shoes Dusseldorf, Germany, (since 2019) and Shanghai Expo, China (since 2018).
How we approach environmental issues?
80% of our products are made from wool felt, which is a renewable and environmentally friendly resource. Other 20% of items we make consist of cotton, silk, ceramics and wood. We strive to minimize pollution to the environment at any stages of production. Our goal is make natural products accessible to more people and this is our input to maintain ecological balance, thus decrease the negative effect of industry to the environment.
Partnership with Tumar
There are various ways we can build partnership with companies as well as with individuals. Please refer to three most frequently signed partnerships that we practiced with our partners:

  1. Distribution agreement: Distributor has the maximum discount on products and has priority in the production plan. One can either represent Tumar for product line or for whole range of Tumar products on a certain geographical location. The minimum inventories for initial stock of the distributor and monthly supply to be determined individually depending on the local market potential.

  2. Agent: Agent commits to operate with the official price-list and represents the company to the wholesale buyers. Agent receives interest of 2-10 % from each order.

  3. Dealer: Dealer has discounts depending on the amount of the order under the standard scheme of discounts. The minimum amount is considered as a small wholesale order is 1000 USD.
Please contact us by tumar@tumar.com in order to learn more about partnership opportunities.
What is felt?
It is a densely woven fabric of felted sheep wool. It is one of the oldest materials traditionally used and produced by the nomadic Kyrgyz people. Accordingly, using the technique of felting opened a way to create the first man-made household items and clothing for the ancient nomads. People ate on felt, slept on felt, they wore felt clothes and made practical dwellings or the so called yurts with felt. Although lifestyle and household of people have transformed through the decades, love and affection to felt has preserved to this day. Today felt has become the main material of products made by Tumar Art Group.
How is felt made?
Felt is one of the oldest materials traditionally used and produced by the nomadic Kyrgyz people. It is made thanks to the unique characteristic of wool fibers to interlock under the influence of hot water, steam and pressure to combine fibers. It can vary from being very firm or very soft depending on how densely it has been processed.

Before becoming a final felt sheet, wool goes through the following procedures:
Cleaning: The process begins by sorting raw wool, washing and cleaning to remove contaminants such as twigs or dirt.
Carding: After being cleaned, wool goes through carding process, which untangles wool fibers so that they are parallel to each other.
Wet-felting: After being carded, pre-felt pads are then layered to the desired thickness. Pre-felt is then steamed to cause the fibers to open up for their scale structure. Pads then are compressed under heat, moisture, motion and pressure to cause the fibers to become permanently entangled or felted.
Drying: After the felting process, felt sheets are ready to dry.
Shaving: Since felt is non-woven fabric errant fibers can be left on the surface of felt materials. Therefore, felt is shaved on all sides in order to remove loose fibers and ensure that surface is smooth.
Are colors the same as appear on photos?
Please do not rely on computer screen representations of felt colors. The way your monitor or device screen is calibrated can distort the look of the color online from the actual color.

Please also take into account that, after dying a color shade on felt may vary by 2-3 nuances from Pantone TPX colors. Therefore we recommend our customers to rely on felt color catalogue of available wool grades in natural and dyed versions provided by Art-Group Tumar. Dyed felt complies with health and safety standards.
What kind of product do Tumar Art Group produce?
We produce products of interior design items, personal and corporate accessories and toys. However the main bestselling product for export is felt slippers. The products of Tumar are designed to take a fresh look at the traditional materials and their meaning.

We encourage you to take a look through our pinterest and facebook pages down below to see what we offer. If you are looking for something specific and experiencing a trouble in finding it, please contact us by tumar@tumar.com. We are always happy to assist you.
Do you have a catalogue?
Yes we certainly do! We release catalogue annually towards January-February. You may always access the current catalogue on our website tumar.com or on facebook and pinterest pages.
    How can I access price-list for the products?
    Please email us at tumar@tumar.com to request for the price-lists.
    Do you produce nuno-felted products?
    Yes, we certainly use nuno-felting technique in producing lightweight textures on scarves, pillow cases, blankets and clothing.
    Where are products of Tumar Art Group made?
    The products of Tumar are made mainly in Bishkek city and surrounding regions of Bishkek, Kyrgyzstan.
    How can I place an order?
    You can place an order by filling the order form on our B2B page available on the website tumar.com or by contacting us via tumar@tumar.com. You can also read more information on the conditions placing an order, payment, delivery and shipment on the B2B page.
    Do you have wholesale pricing?
    Yes. Please contact us by tumar@tumar.com with information on the product and quantity you require.

    According to the policy of the company, production starts after confirming 50% prepayment. The remaining amount and transportation costs are subject for transfer prior to shipment of the order.
    What is the discount policy of Tumar?
    Order can be qualified as small wholesale if the total amount exceeds 1000 USD/ 900 EUR/ 70,000 KGS. In addition, when placing an order with an amount over the following thresholds, the customer also receives discount according to the system provided below:

    • 5% discount from the order, if the amount exceeds 1650 USD/1,500 EUR/115,000 KGS;
    • 10% discount from the order, if the amount exceeds 2700 USD/2,500 EUR/ 230,000 KGS;
    • 15% discount from the order, if the amount exceeds 4300 USD/4,000 EUR/460,000 KGS.
    Do you have a retail store?
    Yes, we certainly do! Our retail store Tumar Art Salon is located at 80 Isanova in Bishkek, Kyrgyzstan.
    Can I make an order with my own design?
    We give the main priority to the items included in the main catalogue of each year. However, we are also happy to work with your design or help you to figure it all out. In this case, volume of the order should meet the minimum quantity of production for the specific item. Please feel free to contacts us by tumar@tumar.com to find out minimum quantity for a specific product.
    What is the samples policy of Tumar?
    We also work with custom orders as far as they satisfy the minimum quantity required for a specific product. We are happy to provide a sample for confirmation of the order. Please consider that samples are subject to be paid in case a customer does not place an order. Payment for the samples is subject for reimbursement if order is successfully launched.
    How can I share an idea, comment or concern with your company?
    We are interested in improving the quality of our products. We will be glad to accept your comments and recommendations by email: tumar@tumar.com
    What payment methods do you accept?
    You can pay by cash or through bank transfer. We will provide bank account information upon the request.
    Will I get a receipt or invoice with my order?
    Once you submit your order through email, you will receive an order confirmation to your email and invoice.
    Production starts once the prepayment has been confirmed.
    When the order is ready for shipment we will notify you about the progress and send the invoice with the remaining amount
    Do you have online shop?
    For retail purchases please see our online shop at shop.tumar.com. You may purchase any goods at Tumar Art Group Salon, located at 80 Isanova.
    Do you deliver your products to other countries?
    Unfortunately, we do not have a delivery service. However, we assist our customers in arranging shipment to their countries through DHL, Asia Logistics, FedEx and others. You are welcome to inform us on your specific preferences on this issue.
    When are you going to ship my purchase?
    Stocked items are shipped out within 3 business days after the transfer has been delivered to the final destination bank. You will receive a confirmation email after the delivery of your purchase to the shipment service.
    Shipment packing
    Once ready, your order will be packed in boxes 60/50/50cm (volume weight 30kg, physical weight 15kg). For protection from humidity boxes are lined with an extra layer of polyethylene. Please take into account that shipment cost for felt products are calculated based on volume weight. Volume weight is calculated by the following formula: (length x width x height (in cm) / 5000). (5000 was introduced in most companies since 2011).
    What will be my shipping cost?
    After you launch an order, we will be able to calculate the exact size of the purchase. You are welcome to refer to the above provided shipment services to calculate the exact cost.
    Can I pick up my order instead of having it shipped?
    Yes, you may certainly do so by contacting us by tumar@tumar.com or calling to
    +996 (0)312 345035.
    Generalized System of Preferences (GSP) plus
    European Union grants GSP+ status to Kyrgyzstan, came into effect on 27 January 2016. The GSP+ enhanced preferences mean full removal of tariffs on a range of goods including felt and felt products.
    If you have any other questions not answered here please feel free to contact us by email tumar@tumar.com

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